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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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hoang nguyen

August 17, 2026

5  out of  5
rating by hoang nguyen
"Help me a lot what I need she does right away"
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Adnan Alshati

August 17, 2026

5  out of  5
rating by Adnan Alshati
"Ms. Tracy helped me get my business insurance quick via email. She was efficient and professional. Thank you Tracy."
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Nelson Nelson

August 15, 2026

5  out of  5
rating by Nelson Nelson
"These guys are great. Tracy has been extremely helpful and always kind. Augustyn agency is just better than all the rest."
We responded:
"Thank you so much for your kind words! We're thrilled to hear Tracy has been so helpful and consistently provides the friendly service you deserve. We truly appreciate your trust in the Augustyn Agency and your support. Thank you for allowing us to help with your insurance needs!"
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Jon George

August 11, 2026

5  out of  5
rating by Jon George
"Melanie assisted in getting my name and password corrected..plus she assisted in activating my auto pay. I truly appreciate her assistance and expertise. Jon George"
We responded:
"Thank you, Jon, for sharing your experience! We’re so glad Melanie was able to assist you with correcting your account information and setting up Auto Pay. We truly appreciate your kind words and are happy to hear her expertise and assistance made the process easier!"
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Dave Scott

August 4, 2026

5  out of  5
rating by Dave Scott
"It's always great to call just to check in with Tracy, Davis or whomever answers the phone. Everyone remember my voice. It's like having an extended family in Minnesota especially when I'm on the ocean. I really appreciate the this particular office does a great job following up with either a text, phone call or an email when I'm out of reach on a ship. I wouldn't trade this type of customer service for anything. See ya'll again soon when I'm back on shore.
Thank you kindly
David Scott"
We responded:
"Thank you so much for your thoughtful review! We’re truly grateful that you feel like part of our family. We know communication can be difficult when you’re out at sea, so we’ll do everything we can to stay connected and make things as easy as possible for you.

We’ll be sure to share your kind words with Tracy, Davis, and the rest of the team. We sincerely appreciate your trust and loyalty, and we look forward to seeing you again when you’re back on shore. Safe travels!"
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T G

July 30, 2026

5  out of  5
rating by T G
"Great service and coverage. The hospitality team is always very helpful."
We responded:
"Thank you for your kind words! We're thrilled to hear you’re happy with both your coverage and the service you’ve received. Providing helpful, friendly support is always our goal. We truly appreciate your trust and support!"
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Ashley Spieker

July 29, 2026

5  out of  5
rating by Ashley Spieker
"Tracy was great and easy to work with"
We responded:
"Thank you so much for the five-star rating! We truly appreciate your support and are grateful for the opportunity to serve your insurance needs!"
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soncheary griffen

July 29, 2026

5  out of  5
rating by soncheary griffen
"Thank you Anthony for your warm, caring, & very kind experience. I am grateful to be a customer with State Farm..."
We responded:
"Soncheary, I'm so happy to hear Anthony provided you with excellent service. I'll make sure that he receives your feedback - It will make his day! We are grateful to have you a part of our State Farm family. Thanks again!"
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jordyn jeffers

July 28, 2026

5  out of  5
rating by jordyn jeffers
"They are such a great team and go above and beyond for you! Melanie was so helpful today, I had completely forgotten to update my payment method and she was so calm and so reassuring and human. I left the phone call feeling supported and assured!"
We responded:
"Jordyn - Thank you SO much for the kind words and review about our agency. We value our customers and always are willing to help with whatever is needed. If you need anything, please never hesitate to reach out! Thank you!"
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Jong Yang-Ellis

July 28, 2026

5  out of  5
rating by Jong Yang-Ellis
"Tracy have always been quick to respond to any questions or concerns I have, making us feel well taken care of as their clients. Zach Augustyn and his team are truly dedicated to providing excellent service. We are grateful to have such a reliable and professional insurance team on our side."
We responded:
"Thank you so much for your kind words and thoughtful review! We’re so glad to hear Tracy and our team have been able to provide the quick, reliable service you deserve. We truly appreciate your trust and are grateful to have you as part of our State Farm family!"
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Rita Childers

July 25, 2026

5  out of  5
rating by Rita Childers
"Very friendly, professional and good rates."
We responded:
"Thank you so much for the review, Rita! We truly appreciate your support and taking the time to leave a review. We’re grateful for the opportunity to help with your insurance needs and look forward to continuing to provide you with excellent service!"
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JORDAN MCDONOUGH

July 23, 2026

5  out of  5
rating by JORDAN MCDONOUGH
"Great experience!"
We responded:
"Hi Jordan,

Thank you for the review! We’re glad you were happy with the price—we appreciate your support."
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Moe Hydara

July 20, 2026

5  out of  5
rating by Moe Hydara
"Shout to Melany great service 😁"
We responded:
"Hi Moe,

Thank you for the shout-out! We’re so glad Melany provided great service—😁 we appreciate you taking the time to share your experience."
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Mike Dean

July 15, 2026

5  out of  5
rating by Mike Dean
"Always friendly service with answers to my questions."
We responded:
"Hi Mike, thank you for taking the time to leave a review! We’re glad you’ve had friendly service and found answers to your questions. We appreciate your support."
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Mary Margaret Liedl

July 14, 2026

5  out of  5
rating by Mary Margaret Liedl
"Once again I give high praise to the Augustyn State Farm Agency, and especially to Rep Tracy, for her recent assistance in setting up Homeowners Insurance for our new property.

The staff at Augustyn is always helpful and informative, and my latest interaction was another good example of the great customer service and care that they provide, thank you to them!"
We responded:
"Hi Mary! Thank you so much for the wonderful review. We truly appreciate your kind words about Augustyn State Farm and especially Tracy. We’re so glad we could help with your new homeowners insurance, and we’ll be sure to share your feedback with our team. Thanks again for choosing us!"
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Jack Nolan

July 14, 2026

5  out of  5
rating by Jack Nolan
"Great team to work with."
We responded:
"Hi Jack—thank you for the great review! We’re glad you had a positive experience working with our team, and we appreciate your business."
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Joseph Freeborn

June 30, 2026

5  out of  5
rating by Joseph Freeborn
"Zach Augustyn has a fantastic team. From auto, to life, to home insurance they have always provided the best rates and excellent customer service.

I’ve worked with Abby over the phone and I always get the answers that I need"
We responded:
"Hi Joseph—thank you so much! We’re thrilled to hear that Zach Augustyn’s team has consistently provided the best rates and excellent customer service across auto, life, and home.

We’re also glad Abby was able to help you over the phone and that you always get the answers you need. Your feedback truly means a lot to our team—thank you for choosing Augustyn Agency!"
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Nick Steele

June 29, 2026

5  out of  5
rating by Nick Steele
"Great experience and exceptional service!"
We responded:
"Thank you Nick! We appreciate the 5-star review and kind words!"
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WAYNE HAUSER

June 28, 2026

5  out of  5
rating by WAYNE HAUSER
"Everything exceeded my expectations"
We responded:
"Thank you so much for your review! We’re thrilled to hear everything exceeded your expectations—your satisfaction means a lot to us. We can’t wait to welcome you back again!"
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Ed Smith

June 26, 2026

5  out of  5
rating by Ed Smith
"I had to switch my policy to a different vehicle ,Tracy took care of request. It was a quick and seamless, good accurate transaction."
We responded:
"Hi Ed—thanks for the great review! We’re glad Tracy was able to take care of your vehicle policy switch quickly and seamlessly. We truly appreciate your trust, and we’re here anytime you need help again."
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Stephanie Miller

June 26, 2026

5  out of  5
rating by Stephanie Miller
"Excellent to work with!! They saved me lots of money."
We responded:
"Thanks so much, Stephanie! ⭐️ We truly appreciate your review and support. If you ever need anything, we’re here to help!"
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priyanka jakapure

June 26, 2026

5  out of  5
rating by priyanka jakapure
"My experience was wonderful.."
We responded:
"Thank you so much for your review! We’re thrilled to hear your experience was wonderful—your feedback means a lot to us. We hope to see you again soon!

"
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Doug Oberg

June 25, 2026

5  out of  5
rating by Doug Oberg
"She was great switching our home ins to ournew address"
We responded:
"Hi Doug — thanks for the review! I’m so glad our office did a great job switching your home insurance to your new address. We appreciate your trust and support!"
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Ryan W

June 25, 2026

5  out of  5
rating by Ryan W
"Great support from the whole team. Tracy is extremely responsive and helpful for any questions or actions we need, highly recommended"
We responded:
"Thank you for the wonderful review! We’re glad you’ve had great support from our entire team, and we’ll be sure to pass along your kind words about Tracy. We truly appreciate your recommendation!"
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Tim Peschman

June 23, 2026

5  out of  5
rating by Tim Peschman
"This agency is the best for service, personality, and response to problems. We love them!"
We responded:
"Hi Tim, thank you so much for the wonderful review! We truly appreciate your kind words about our service, personality, and responsiveness. It means a lot to our team—thank you again for choosing us!"