Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tiffani Richardson

Tiffani Richardson

November 25, 2025

5  out of  5
rating by Tiffani Richardson
"Great service!"
We responded:
"Thank you for the five stars! We’re thrilled to know you enjoyed our service. We appreciate you choosing our office and are always here to help!"
Profile photo of Jonathan Richardson

Jonathan Richardson

November 25, 2025

5  out of  5
rating by Jonathan Richardson
"Checked in with them just to see what my rate would be with a different provider and they can back at almost half of what I was paying to my old insurance. Great customer service as well!"
We responded:
"Thank you for sharing your experience! We’re glad you checked in with us and even happier that we were able to help you save so much on your insurance. Hearing that you received great customer service means a lot to our team. We appreciate you choosing our office and are always here if you need anything!"
Profile photo of Bruce Anderson

Bruce Anderson

November 21, 2025

5  out of  5
rating by Bruce Anderson
"Michelle was great helping me set the appropriate limits on my insurance coverages!"
We responded:
"Thank you for sharing your experience! We’re so glad Melanie could guide you through your policies and make the process seamless. She’ll be thrilled to hear your kind words and we’re happy to help your growing family feel fully covered!"
Profile photo of Steve

Steve

November 20, 2025

5  out of  5
rating by Steve
"Melanie was so patient with my numerous questions. She walked me through all my policies and made sure that my coverages met my needs and growing family. We replaced a vehicle and she made the whole process seamless. Thank you!"
We responded:
"Thank you for your kind words! We’re thrilled to hear that Melanie was able to patiently guide you through your policies and ensure your coverage meets your family’s needs. It’s wonderful that the vehicle replacement process was seamless, and we truly appreciate your trust in our team!"
Profile photo of Comet Horn

Comet Horn

November 20, 2025

5  out of  5
rating by Comet Horn
"Heather did a great job assisting me with my Renters Insurance. Highly recommend working with Augustyn Agency!"
We responded:
"Thank you so much for your kind words! We’re glad Heather could assist you with your Renters Insurance. Your recommendation means a lot to us!"
Profile photo of John & Alex Riebel

John & Alex Riebel

November 20, 2025

5  out of  5
rating by John & Alex Riebel
"Highly recommend!"
We responded:
"Thank you so much for the five stars and your recommendation! We really appreciate it."
Profile photo of Naason Juarez

Naason Juarez

November 19, 2025

5  out of  5
rating by Naason Juarez
"Very helpful"
We responded:
"Thank you for the five stars! We’re glad to hear you found us helpful. If you need anything, we’re always here."
Profile photo of mimi fogarty

mimi fogarty

November 19, 2025

5  out of  5
rating by mimi fogarty
"Cade and Michelle were wonderful to work with. We now have comprehensive coverage for home, auto and health. I feel as though we will be able to rely on this group to help us in the event we need it"
We responded:
"Thank you for sharing this! We’re so glad to hear Cade and Michelle took great care of you. It’s wonderful that you now have solid coverage for your home, auto and health insurance. Our whole team is here for you, and you can absolutely count on us whenever you need anything."
Profile photo of Tom Fogarty

Tom Fogarty

November 19, 2025

5  out of  5
rating by Tom Fogarty
"We were able to reduce our car insurance and improve our homeowners coverage and then the State Farm agents helped us wade through the complicated process of finding a really affordable Medigap policy. We really appreciated their help !"
We responded:
"Thank you for sharing this! We’re glad we could help you save on your car insurance, improve your homeowners coverage and walk through the Medigap options. We know that part can get confusing, so it means a lot to hear the process felt easier with our help. We appreciate you and are always here if anything else comes up!"
Profile photo of John Richardson

John Richardson

November 19, 2025

5  out of  5
rating by John Richardson
"Friendly easy to relate and talk to."
We responded:
"Thank you for the great feedback! We’re glad to hear you found our team friendly and easy to talk to. We appreciate you choosing us and are always here to help with anything you need!"
Profile photo of Alyson Raymo

Alyson Raymo

November 17, 2025

5  out of  5
rating by Alyson Raymo
"Have been with Zach for several years with great customer service and coverage. We just added several additional insurance policies with the help of Tracy and couldn’t be happier with the price, attention to detail, and help that we’ve received through the process. Highly recommend for all your insurance needs!"
We responded:
"Hi Alyson, thank you so much for your longstanding trust and for taking the time to share this wonderful feedback! We’re thrilled to hear that you’ve had great experiences over the years and that Tracy was able to make adding your new policies smooth and straightforward. Our team truly appreciates your recommendation and we’re grateful to be your choice for insurance. If you ever need anything, we’re always here to help!"
Profile photo of Tracy Vogt

Tracy Vogt

November 16, 2025

5  out of  5
rating by Tracy Vogt
"Augustyn agency always goes above and beyond! They truly do care. You want an agent for life that you can trust, this is the one! Their goal is to make sure you have the right coverages for you and your family and to protect you and your family and your assets.."
We responded:
"Thank you so much for the incredible review! We’re grateful for your trust in our State Farm Agency. Our team works hard to go above and beyond for every customer, and it means a lot to hear that you feel supported and genuinely cared for. Making sure you have the right coverage to protect your family, your home, your vehicles, and your assets is always our top priority."
Profile photo of Sam Endres

Sam Endres

November 11, 2025

5  out of  5
rating by Sam Endres
"Incredible customer service, every single time! Really appreciated some recent phone calls with Melanie. The whole crew is great!"
We responded:
"Thank you so much for the kind words! We’re thrilled to hear that you've consistently received incredible customer service from our team. Melanie and the rest of our staff are always happy to help, whether it's over the phone or in person. Providing reliable, friendly, and knowledgeable support is what we pride ourselves on here at State Farm. We truly appreciate your trust and look forward to continuing to meet all your insurance needs!"
Profile photo of Amanda HF

Amanda HF

November 6, 2025

5  out of  5
rating by Amanda HF
"Melanie has been a joy to work with, patient and thorough!"
We responded:
"Thank you for the kind feedback! We're thrilled to hear that Melanie was a joy to work with and provided patient, thorough service. We always strive to deliver a smooth and supportive experience for all your vehicle and renter’s insurance needs. We're grateful to have you as part of our State Farm family!"
Profile photo of Kahli Wickenhauser

Kahli Wickenhauser

November 4, 2025

5  out of  5
rating by Kahli Wickenhauser
"They are very thorough with everything they do. Quick responses and extremely friendly staff. Thanks!"
We responded:
"We strive to provide you with the customer care that you deserve and go the extra mile to provide you with peace of mind, Kahli! It is always our pleasure to be able to assist you with any of your insurance questions or needs! Thank you so much for taking the time to share your experience with our team. Your kind words make our day!"
Profile photo of Jerry Hill

Jerry Hill

November 4, 2025

5  out of  5
rating by Jerry Hill
"Tracy assisted me with creating a new claim today. I was very satisfied with the assiatance she provided and I highly recommend this State Farm Agency"
We responded:
"Thank you for taking the time to share your experience with our agency, Jerry! We strive to provide you with the customer care that you deserve and appreciate you recognizing Jake's efforts. It is our pleasure to be able to assist you and we are here to help protect you and to bring you peace of mind!"
Profile photo of Sharon (Shana) Wagner

Sharon (Shana) Wagner

November 4, 2025

5  out of  5
rating by Sharon (Shana) Wagner
"Michelle was great at reviewing our policies and explaining things we needed clarification about. We got to meet Zach Augustyn, our new agent, and we were very impressed with him. It will be a pleasure working with this agency for many years ahead."
We responded:
"Thank you for your kind words! We’re so glad Michelle was able to clearly review your policies and provide the clarification you needed. It’s wonderful to hear that you had a great first meeting with Zach Augustyn, and we’re excited to support you with all your property and vehicle insurance needs for years to come. Our team is always here to help!"
Profile photo of Steve Lader

Steve Lader

November 4, 2025

5  out of  5
rating by Steve Lader
"Great Service. Tracy was fabulous. Answered all of my questions and helped with decisions for coverage and offered some excellent suggestions."
We responded:
"Thank you for your review! We’re thrilled to hear that Tracy provided exceptional service and helped you feel confident about your vehicle insurance coverage. At our agency, we’re committed to offering both affordable insurance options and personalized guidance—we're glad Tracy delivered on both. Don’t hesitate to reach out if you need anything else!"
Profile photo of Jill Munsterteiger

Jill Munsterteiger

November 3, 2025

5  out of  5
rating by Jill Munsterteiger
"Very detailed and responsive… extremely helpful!"
We responded:
"Thank you so much for your thoughtful review and for trusting our team with your property insurance needs! We’re so glad to hear that you found our team helpful and detailed throughout. "
Profile photo of Judy

Judy

October 27, 2025

5  out of  5
rating by Judy
"Thank you Tracy at Augustyn State Farm for helping me out today. It was a pleasure to have you help me."
We responded:
"Thank you so much for your kind words! I’m thrilled I could help you today, and it was a pleasure assisting you. Your feedback means a lot to me!"
Profile photo of GLEN and Elaine THIES

GLEN and Elaine THIES

October 23, 2025

5  out of  5
rating by GLEN and Elaine THIES
"Very easy to get my insured cars changed."
We responded:
"Thank you for your feedback! We’re glad to hear that updating your insured cars was a smooth and easy process. We appreciate your trust and look forward to assisting you again!"
Profile photo of P Xiong

P Xiong

October 23, 2025

5  out of  5
rating by P Xiong
"Very professional and friendly."
We responded:
"Thank you for your kind words! We strive to provide a professional and friendly experience for all our clients. Your feedback means a lot to us and encourages us to keep up the great work!"
Profile photo of Brian Barnett

Brian Barnett

October 5, 2025

5  out of  5
rating by Brian Barnett
"Tracy Vogt provides amazing customer service. We have worked with Tracy quite a bit in the last year as we sold our home, filed an insurance claim and purchased a new home. Through it all Tracy has been amazing. She is extremely responsive and is able to get things accomplished. She quickly and accurately responded to document requests from our mortgage lender. She also got things moving with the claims office when our claim was delayed. Once Tracy got involved, we received timely responses and a resolution. I would definitely recommend Tracy."
We responded:
"Hi Brian, we really appreciate you taking the time to share your experience! It’s wonderful to hear that Tracy was able to make such a complex process smooth and stress-free for you. We’re so glad she could be there to help every step of the way and provide the support you needed. Thank you for recommending her!"
Profile photo of Michael Zika

Michael Zika

October 3, 2025

5  out of  5
rating by Michael Zika
"Melanie at State Farm made the whole quote process seamless. She took the time to answer every question I had and explained things clearly, which made the experience stress-free. If you’re looking for someone who’s responsive, knowledgeable, and easy to work with, I’d definitely recommend reaching out to Melanie."
We responded:
"Thank you for your kind words! We’re so glad to hear that Melanie made the quote process seamless and stress-free for you. We’ll be sure to pass along your recommendation—she’ll be thrilled to hear it!"
Profile photo of Carrie Sogge

Carrie Sogge

October 1, 2025

5  out of  5
rating by Carrie Sogge
"Top notch service! I mean, the hard work they put into their response time is fantastic. Tracy was amazing to work with. She went so far above and beyond!"
We responded:
"Thank you for sharing your experience! We’re thrilled to hear that Tracy went above and beyond for you. We truly appreciate your kind words and look forward to continuing to provide top-notch service for all your insurance needs!"